This is the typical process:
- You send in an order via our website
- We send order off to our supplier, Bolams
- They order gear with supplier, Joma. Usually this is done on a Monday, so if you send us an order late on a Monday evening it can be a full week before it is actually ordered.
- After the gear is delivered by Joma it is then sent to have badge embroidered. This process has a minimum number of items, so some items may be held back until enough items are ready.
- After being embroidered the items are returned to Bolams then any printing that is needed is done.
- Usually once the items are ready Norm the 'dogsbody' goes and collects them.
As you can see this can take a while. We would advise anyone if you are thinking of ordering anything do it as quickly as you can.
Hope this helps.